
"We're here today to look and hear about where we can prod push or legislate to get better service for passengers", said Rep. Peter Defazio (D) Oregon RELATED: United's full review of passenger incidentUnited Airlines' CEO Oscar Munoz was up first and the star witness.
"If we act, it will be one size fits all", committee chairman Bill Shuster of Pennsylvania warned witnesses.
United Airlines reached a settlement with passenger Dr. David Dao, 69, last week.
CEO Oscar Munoz appeared before the House Transportation Committee on Tuesday, along with executives from other major airlines, to address the April 9 incident on board a United flight when a passenger was forcibly removed from an overbooked flight. "For our customers and our company, we failed". "What happened on that United flight shouldn't have escalated to where it was", said the Brownsburg Republican.
American Airlines experienced its own black eye last month when a video went viral showing a woman in tears holding her young child after a fight with a flight attendant over a baby stroller.
Whether or not Congress actually takes steps to regulate airline customer service will depend on whether companies can prove they've made amends and changed their ways, the Tribune reports.
Lawmakers have already proposed bills to prevent airlines from selling more seats than are available on flights or preventing airlines from removing passengers once they are seated, unless for safety or security reasons. Shuster also suggested Congress might look beyond just the issues before them Tuesday, saying tort reform could free airlines up to make simpler declarations of passenger rights. He joked that he wanted to ask why airlines hate the American people so much, but he wouldn't.
Munoz apologized again for the incident in written testimony and took responsibility for a series of problems that led to the incident.
Gunfight between Indian police, rebels kills 5 in Kashmir
The local AJK police so far had not received any report or complaint from any family about the disappearance of a 12-year old. The Nowshera sector of Rajouri district faces the Samahni sector in Bhimber district of Azad Jammu Kashmir.
"Something is clearly broken when we see passengers being treated the way some of them have been treated on recent flights", said Shuster, R-Pa.
U.S. Rep. Lloyd Smucker is a member of the House Transportation and Infrastructure Committee, which held a hearing to examine airline customer service and consumer protection for passengers.
"We're all sick of it", said Rep. Michael Capuano, D-Massachusetts, referring to the flying experience in general. "Seize this opportunity, because if you don't, we're going to come and you're not going to like".
Alaska Airlines told the committee in written testimony it is considering changes to its overbooking and other customer service policies.
United President Scott Kirby said most airlines supported the move because it would make flights more efficient.
One of the most contentious issues facing the aviation industry - whether to shift control of the government's air-traffic service to a nonprofit corporation - crept into the discussion. "Starting from the minute I go on the computer to try to figure out which flight I want to take ... some charge fees, some don't charge fees, some charge fees for bags, some charge fees for oxygen - who knows?"
DeFazio said that for all the attention paid to corporatizing the ATC system, 60 percent of delays are caused by problems such as computer outages that are the airlines' fault.
Southwest announced last week that it would no longer overbook flights.
'Guardians' sequel blasts off to $17M on opening night
Comic readers wand to see more and more of the characters that they love make the jump from the page to the big screen. Warlock, also known simply as Him, is a Christ-like humanoid who was a significant player in defeating Thanos.
IPL: Mumbai Indians beat Delhi Daredevils, qualify for play offs Narine was the first to depart, top edging a Aniket Choudhary delivery which wicketkeeper Kedar Jadhav collected safely. Many catches were dropped in the last match against Mumbai Indians which resulted in a five-wicket defeat for them.
Tax cuts not a cure-all
The Trump administration hopes to generate economic growth of 3 percent - measured by annual rate of gross domestic product. But this exercise did reinforce my perceptions that the current proposals bear little resemblance to Reaganomics.
Alvarez sleepwalks through Chavez, Golovkin next Aguirre won by three scores of 60-54, even though he said he was injured during the bout. "I'll be at that one too". I'm staying at 168, that's the best for me and you know I could have changed a few things.
ISIS chief in Afghanistan killed in April raid, US military says
The raid also resulted in the deaths of several other high ranking ISIS-K leaders and 35 ISIS-K fighters, added the statement . Hasib is believed to have been behind March's attack on a military hospital in Kabul, killing more than 30 people .
Real rampage past sorry Granada to stay on track for title Just eight minutes later he was back at it, this time sending a powerful header off Coentrao's cross to double his side's lead. Adams made a substitution after just 16 minutes as Uche Agbo replaced Aly Malle, but it couldn't prevent the one-way traffic.
11 lakh MBBS, BDS aspirants appear for NEET exam
In Gujarat, apart from Ahmedabad, Vadodara, Surat and Rajkot, the exam will also be conducted in Gandhinagar, Bhavnagar and Anand. Aspirants those who have appeared the examination can challenge the NEET Answer Key 2017 within the announced date .
Modi government slams move to close petrol pumps on Sundays
Annually, the average sale of petrol and diesel in the State is estimated to be Rs. 56,000 crore and Rs. 153 crore per day. Murali said there were around 4,850 outlets selling petrol and diesel in Tamil Nadu and Puducherry alone.
Hungary's president signs bill aimed at Soros-founded school
Among them were thousands of students who chanted anti-Orban slogans. Though passionate, the protest remained peaceful throughout. Police officers block the Hungarian Parliament entry.
Teen Wolf's Tyler Posey heads to Jane the Virgin
These days, Posey is all grown-up and leading the charge as half-man, half-werewolf Scott McCall in hit show Teen Wolf . Tyler Posey is trading in the supernatural world of Beacon Hills for the sunny skies and attractive beaches of Miami!
Pepsi Pulled Kendall Jenner Ad Due To Strong Backlash
The accusations of appropriating civil rights and protest movements to sell a soda were too much that Pepsi cut short the ad. This comes several days after its global release and one day after social media backlash against the ad reached its peak.
YouTube TV streaming service goes live
If you pay for a month after that, they throw in a free Chromecast, which already costs $35, so it's like another free month. Other networks such as AMC, BBC America, IFC, Sundance TV, WE tv and BBC World News will be added soon.
Symantec says Central Intelligence Agency tools found across 16 countries
The researchers have found a striking resemblance between the tools and work practices described in Vault 7 and used by Longhorn . To date, Symantec has found evidence of Longhorn activities against 40 targets spread across 16 different countries.
Murder suspect raises unprecedented $35M bail via friends
Green's body was found along a dirt road in Sonoma County May 11 and an autopsy determined he was killed by a single gunshot. In this May 23, 2016 photo, the front gate is shut at the mansion where Tiffany Li lived in Hillsborough, California.
Trump To Sign Order Directing Tighter Enforcement Of Foreign Work Visas
An administration official claimed that the "lion's share" of the visas are presently used for "entry-level positions". The U.S. workers are sometimes asked to train their replacements to qualify for severance packages.