Saturday, 26 September, 2020

Top 5 Turbulent Moments From United CEO Munoz's Congressional Testimony

United Airlines CEO Oscar Munoz left prepares to testify on Capitol Hill in Washington Tuesday Top 5 Turbulent Moments From United CEO Munoz's Congressional Testimony
Debra Rodriguez | 08 May, 2017, 05:50

"We're here today to look and hear about where we can prod push or legislate to get better service for passengers", said Rep. Peter Defazio (D) Oregon RELATED: United's full review of passenger incidentUnited Airlines' CEO Oscar Munoz was up first and the star witness.

"If we act, it will be one size fits all", committee chairman Bill Shuster of Pennsylvania warned witnesses.

United Airlines reached a settlement with passenger Dr. David Dao, 69, last week.

CEO Oscar Munoz appeared before the House Transportation Committee on Tuesday, along with executives from other major airlines, to address the April 9 incident on board a United flight when a passenger was forcibly removed from an overbooked flight. "For our customers and our company, we failed". "What happened on that United flight shouldn't have escalated to where it was", said the Brownsburg Republican.

American Airlines experienced its own black eye last month when a video went viral showing a woman in tears holding her young child after a fight with a flight attendant over a baby stroller.

Whether or not Congress actually takes steps to regulate airline customer service will depend on whether companies can prove they've made amends and changed their ways, the Tribune reports.

Lawmakers have already proposed bills to prevent airlines from selling more seats than are available on flights or preventing airlines from removing passengers once they are seated, unless for safety or security reasons. Shuster also suggested Congress might look beyond just the issues before them Tuesday, saying tort reform could free airlines up to make simpler declarations of passenger rights. He joked that he wanted to ask why airlines hate the American people so much, but he wouldn't.

Munoz apologized again for the incident in written testimony and took responsibility for a series of problems that led to the incident.

Gunfight between Indian police, rebels kills 5 in Kashmir
The local AJK police so far had not received any report or complaint from any family about the disappearance of a 12-year old. The Nowshera sector of Rajouri district faces the Samahni sector in Bhimber district of Azad Jammu Kashmir.

"Something is clearly broken when we see passengers being treated the way some of them have been treated on recent flights", said Shuster, R-Pa.

U.S. Rep. Lloyd Smucker is a member of the House Transportation and Infrastructure Committee, which held a hearing to examine airline customer service and consumer protection for passengers.

"We're all sick of it", said Rep. Michael Capuano, D-Massachusetts, referring to the flying experience in general. "Seize this opportunity, because if you don't, we're going to come and you're not going to like".

Alaska Airlines told the committee in written testimony it is considering changes to its overbooking and other customer service policies.

United President Scott Kirby said most airlines supported the move because it would make flights more efficient.

One of the most contentious issues facing the aviation industry - whether to shift control of the government's air-traffic service to a nonprofit corporation - crept into the discussion. "Starting from the minute I go on the computer to try to figure out which flight I want to take ... some charge fees, some don't charge fees, some charge fees for bags, some charge fees for oxygen - who knows?"

DeFazio said that for all the attention paid to corporatizing the ATC system, 60 percent of delays are caused by problems such as computer outages that are the airlines' fault.

Southwest announced last week that it would no longer overbook flights.

Recommended

  • (X) Forecasted to Post Q2 2017 Earnings of $0.30 Per Share

    (X) Forecasted to Post Q2 2017 Earnings of $0.30 Per Share

    Acrospire Investment Management LLC raised its position in shares of United States Steel by 241.1% in the first quarter. The stock of AK Steel Holding Corporation (NYSE: AKS ) has "Hold" rating given on Monday, October 3 by Deutsche Bank.

    Jared Kushner's sister makes $150M pitch to Chinese investors

    Promotional materials tout the buildings' proximity to Manhattan and note that the project will create more than 6,000 jobs. No doubt the word has gone out to rich, tapped-in Chinese investors looking to plant some roots in the United States too.
    Mel B granted restraining order against former nanny

    Mel B granted restraining order against former nanny

    Stephen Belafonte's lawyer has accused Mel B of "creating further hysteria" by getting a court order over a storage locker. Mel B claims Belafonte is keeping sex tapes locked away in the facility, and the nanny, Lorraine Gilles , has access to it.
  • Sale dominant in Boston victory

    Right-hander Jake Odorizzi has been put on the 10-day disabled list by the Tampa Bay Rays because of a strained left hamstring. Castillo is batting.300 with six runs batted in and is coming off a streak in which he picked up two hits four games in a row.
    Sunil Grover may return in show with 'no interaction with Kapil' clause

    Sunil Grover may return in show with 'no interaction with Kapil' clause

    Sunil Grover posted a teaser where he talks about being joined by "Laila" and "Baby Doll" Sunny Leone for the commentary session. The initial verbal fight turned into a physical assault by Kapil while Sunil is said to have maintained his cool.
    Southwest monsoon to be normal in 2017, says IMD

    Southwest monsoon to be normal in 2017, says IMD

    Typically, it cuts rainfall in South Asia, including India, and triggers flooding in western United States and South America. There is almost 38% probability of mere normal rainfall in India in 2017.
  • Famine could spread to 3rd South Sudan county: New report

    Last week, she said 83 humanitarian workers had been killed since the outbreak of civil war in December 2013. Do you ever have any question about anything you wish to ask and get answer?

    Buffett faults Wells Fargo laxity in sales scandal

    Wells Fargo "incentivized the wrong type of behavior", Buffett said Saturday during Berkshire Hathaway's annual meeting in Omaha. Buffett also challenged, as he has in previous shareholder meetings, the two-and-20 compensation model for hedge fund managers.
    Greece says a deal on unfreezing the bailout is close

    Greece says a deal on unfreezing the bailout is close

    The broad outlines of today's agreement involve Athens making further economic reform commitments until 2020. Disagreements have focused on debt relief and budget targets for the austerity-hit country.
  • ICRC: Prisoner family visits are Israel's obligation under worldwide law

    Palestinians say the mass hunger strike is an attempt to improve conditions inside the jails and gain more family visits. Others held up signs saying: "The will of our prisoners is stronger than your terrorism".

    Pacers could have Glenn Robinson III back for Game 2

    In Game 3 on Thursday, look for Turner to come out and play more aggressively in front of the in fans. Despite Kyrie's smooth moves and scoring spree, the Cavs came close to blowing this game , per ESPN .
    RK Nagar polls: OPS faction uses Jayalalithaa's coffin replica as campaign prop

    RK Nagar polls: OPS faction uses Jayalalithaa's coffin replica as campaign prop

    The opposition parties have been alleging that money was being distributed to voters by the ruling camp. Video footage of TTV Dinakaran supporters distributing cash to voters have also gone viral.

'Guardians' sequel blasts off to $17M on opening night 'Guardians' sequel blasts off to $17M on opening night Comic readers wand to see more and more of the characters that they love make the jump from the page to the big screen. Warlock, also known simply as Him, is a Christ-like humanoid who was a significant player in defeating Thanos.

IPL: Mumbai Indians beat Delhi Daredevils, qualify for play offs Narine was the first to depart, top edging a Aniket Choudhary delivery which wicketkeeper Kedar Jadhav collected safely. Many catches were dropped in the last match against Mumbai Indians which resulted in a five-wicket defeat for them.

Tax cuts not a cure-all Tax cuts not a cure-all The Trump administration hopes to generate economic growth of 3 percent - measured by annual rate of gross domestic product. But this exercise did reinforce my perceptions that the current proposals bear little resemblance to Reaganomics.

Alvarez sleepwalks through Chavez, Golovkin next Aguirre won by three scores of 60-54, even though he said he was injured during the bout. "I'll be at that one too". I'm staying at 168, that's the best for me and you know I could have changed a few things.

ISIS chief in Afghanistan killed in April raid, US military says ISIS chief in Afghanistan killed in April raid, US military says The raid also resulted in the deaths of several other high ranking ISIS-K leaders and 35 ISIS-K fighters, added the statement . Hasib is believed to have been behind March's attack on a military hospital in Kabul, killing more than 30 people .

Real rampage past sorry Granada to stay on track for title Just eight minutes later he was back at it, this time sending a powerful header off Coentrao's cross to double his side's lead. Adams made a substitution after just 16 minutes as Uche Agbo replaced Aly Malle, but it couldn't prevent the one-way traffic.

11 lakh MBBS, BDS aspirants appear for NEET exam 11 lakh MBBS, BDS aspirants appear for NEET exam In Gujarat, apart from Ahmedabad, Vadodara, Surat and Rajkot, the exam will also be conducted in Gandhinagar, Bhavnagar and Anand. Aspirants those who have appeared the examination can challenge the NEET Answer Key 2017 within the announced date .

Modi government slams move to close petrol pumps on Sundays Modi government slams move to close petrol pumps on Sundays Annually, the average sale of petrol and diesel in the State is estimated to be Rs. 56,000 crore and Rs. 153 crore per day. Murali said there were around 4,850 outlets selling petrol and diesel in Tamil Nadu and Puducherry alone.

Hungary's president signs bill aimed at Soros-founded school Hungary's president signs bill aimed at Soros-founded school Among them were thousands of students who chanted anti-Orban slogans. Though passionate, the protest remained peaceful throughout. Police officers block the Hungarian Parliament entry.

Teen Wolf's Tyler Posey heads to Jane the Virgin Teen Wolf's Tyler Posey heads to Jane the Virgin These days, Posey is all grown-up and leading the charge as half-man, half-werewolf Scott McCall in hit show Teen Wolf . Tyler Posey is trading in the supernatural world of Beacon Hills for the sunny skies and attractive beaches of Miami!

Pepsi Pulled Kendall Jenner Ad Due To Strong Backlash Pepsi Pulled Kendall Jenner Ad Due To Strong Backlash The accusations of appropriating civil rights and protest movements to sell a soda were too much that Pepsi cut short the ad. This comes several days after its global release and one day after social media backlash against the ad reached its peak.

YouTube TV streaming service goes live YouTube TV streaming service goes live If you pay for a month after that, they throw in a free Chromecast, which already costs $35, so it's like another free month. Other networks such as AMC, BBC America, IFC, Sundance TV, WE tv and BBC World News will be added soon.

Symantec says Central Intelligence Agency tools found across 16 countries Symantec says Central Intelligence Agency  tools found across 16 countries The researchers have found a striking resemblance between the tools and work practices described in Vault 7 and used by Longhorn . To date, Symantec has found evidence of Longhorn activities against 40 targets spread across 16 different countries.

Murder suspect raises unprecedented $35M bail via friends Murder suspect raises unprecedented $35M bail via friends Green's body was found along a dirt road in Sonoma County May 11 and an autopsy determined he was killed by a single gunshot. In this May 23, 2016 photo, the front gate is shut at the mansion where Tiffany Li lived in Hillsborough, California.

Trump To Sign Order Directing Tighter Enforcement Of Foreign Work Visas Trump To Sign Order Directing Tighter Enforcement Of Foreign Work Visas An administration official claimed that the "lion's share" of the visas are presently used for "entry-level positions". The U.S. workers are sometimes asked to train their replacements to qualify for severance packages.