COMPENSATION Here's how to get money if your flight is cancelled
19 September, 2017, 01:32
Ryanair has said it will email passengers if there flights have been cancelled - but it didn't say how much notice it would give passengers.
Irish budget airline Ryanair Holdings PLC on Monday said it has published the full list of the flight cancellations it first announced last Friday, noting that only 2% of customers will be affected.
The European Commission warnsRyanair (NASDAQ:RYAAY) that it be may be fined for canceling a large number of flights in the next six weeks due to pilot labor issues.
Ryanair has said as many as 50 flights a day will have to be cancelled over the next six weeks.
We have contacted Ryanair for comment.
Move quickly and try to reschedule your flight as soon as you find out yours is cancelled.
Needless to say, this quickly sparked outrage both in the online community as well as to travellers who were affected nearly immediately by the cancellations which began last Friday.
"We have written to Ryanair requesting them to publish a full list of all flights they intend to cancel immediately to ease the uncertainty faced by intending travellers and so that alternative holiday arrangements can be made as soon as possible", Cormac Meehan, President of the ITAA said.
"It must arrange alternative flights or provide a full refund for everyone affected".
While the scrapped flights account for only about 2% of normal daily operations, the cause was avoidable and stems from the company's aggressive management style.
Carole Schofield tweeted: "How the hell do you know if you can get back".
Under EU rules, if your flight departed from an EU airport or is an EU airline landing at an EU airport, and your flight was cancelled within 14 days of departure, you may also be eligible to claim additional compensation of between 125 and 600 euros.
Ryanair has also said air traffic control strikes and bad weather were factors, and said the move would improve flight punctuality. In addition, if a passenger is delayed to their destination by more than three hours they can receive compensation of up to €600, once again dependent on the flight duration and length of the delay.
You should keep any food, transport or accommodation receipts to use when making a claim for compensation.
Chief marketing officer Kenny Jacobs said in a weekend statement: "We have messed up in the planning of pilot holidays and we're working hard to fix that". Download it today and continue to enjoy STV News wherever you are.
What are passengers' rights when flights are cancelled?
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